Network slowdown Power1 and MyHostdeko (Reported)
  • Priority - High
  • Affecting System - Power1, hostdeko services
  • One of our datacenter partners is reporting issues:

    Degraded network performance
    ########################

    We are currently experiencing degraded network performance which could cause limited access to the service.

    Our team is working to identify the cause of this issue.

    We apologize for any inconvenience and will keep you updated as soon as more information is available.
    Oct 8, 16:21 CEST
     
     
    Websites appear online for the time being, directadmin/ftp/sftp/ssh connections seem affected.

  • Date - 08/10/2020 16:30
  • Last Updated - 08/10/2020 16:33
Manual activation for Sectigo SSL (comodo) (Reported)
  • Priority - Low
  • We have discovered a bug in our gateway  betwene MyHostdeko and Sectigo (formerly known as Comodo). For the mean time new orders for paid SSL certificates will generate a 503 error upon payment. Our support will have to manually activate your order. Free let's encrypt certificates issued form DirectAdmin are not affected.

    We apologize for the inconvenience.

    Update 15/8/2019: The bugfix is being tested by the supplier.

    Dutch:

    We hebben een bug ontdekt in de koppeling tussen MyHostdeko en Sectigo (Comodo). In de tussentijd resulteert automatische oplevering na betalen in een 503 fout. Onze support dient uw order handmatig te activeren. Gratis let's encrypt certificaten van DirectAdmin staan hier los van.

    Excuses voor het ongemak!

    Update 15/8/2019: De bugfix wordt momenteel getest door de leverancier.

    Update: 8/9: leverancier heeft meer tijd nodig

  • Date - 30/07/2019 21:00
  • Last Updated - 08/09/2019 01:36