Your FTP credentials are identical to your DirectAdmin account. The information was send by email when your hosting plan was activated. If you lost the info you may solve this by:
A Creating a new ftp user
1) Login at DirectAdmin
Use MyHostdeko to login to DirectAdmin
2) Go to FTP Management
3) Click Create FTP account
4) Setup the new FTP account
Choose a username and password. We recommend leaving the option at 'domain', this way you can access all your websites attached to the hosting plan.
5) Click create
B Ask support
You may ask support to resend your welcome mail.
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